Fabric & Supplies

• Uncut, unwashed fabric in original condition may be returned within 30 days.
• Buyer pays return shipping.
• Swatch Sample Packs and discounted bundles are final sale — no returns.
• Refunds processed within 5 business days of receiving the return.

Custom Commissions

• Custom fursuit commissions are non-refundable once production begins.
• A 30% deposit is required to secure your slot; this deposit is non-refundable.
• If we fail to deliver within the agreed timeline (force majeure excepted), you may request a full refund.